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- problems of women
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- bones, muscles and joints
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- alcalising, detoxification
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The minimum purchase value of web shop: 3,23 Euro
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Where are the products of Dr. Chen manufactured?
The vast majority of our products are produced in our modern, ISO-and GMP qualified factory in Budapest.
What kind of ingredients contain the products of dr. Chen Patika?
The natural ingredients undergone a physical cleaning and chopping process contain the active agents, but sometimes they are prepared in form of extracts with concentrated contents.
Can any kind of side effect occur while using the products?
The consistence of the natural ingredients is not constant, the active agent content depends on the production circumstances.
We attract the attention on the known side effects, but side effects originating from personal sensibility can’t be completely foreseen. From aspects of food safety EFSA regulation helps to minimize the side effects.
What happens if I change my mind after buying a product on-line?
We handle this question flexibly and we do our best to buy back the intact product if you indicate your intention of cancelling your purchase within 8 working days. If you change your mind after 8 working days we can’t buy back the product.
I have sent my order, but I didn’t get a confirmation e-mail. What should I do?
Please, contact our PR or Order Taking department. Our colleagues will confirm your order with pleasure.
The delivered product is of poor quality. What can I do?
Please, send us your reclamation, our colleagues at quality assurance will investigate the case and they will take action of change or money pay back.
Maintainer of the website
|owner of drchenpatika.hu:||
Central Europian Assosiation of public utility for Physicians and Pharmaceuticals
|operator of drchenpatika.hu and owner of the webstore||EU TCM Center Ltd.|
|seat||1056 Budapest, Fővám tér 2-3. 2/1|
|postal address||1656 Budapest, Pf.: 180|
|represented by||Péter Wéber|
|phone number||0036 / 1 261 10 88|
|fax||0036 / 1 260 78 54|
|company registration number||01-09-697216|
|company register led by||Metropolitan Court as Registry Court|
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A., Bank transfer
If you would like to pay in Forint please transfer the gross amount of your order to the following account number referring to the order number:
If you would like to pay in Euro please transfer the gross amount of your order to the following account number:
International account number:
HU19 1160 0006 0000 0000 6492 4209
Your order will be finalized after the amount arrives to our account.
B., Postal COD
- 10.000 Ft → 0 Ft delivery fee
- 5.000 – 10.000 Ft → 600 Ft delivery fee
- 1.000 – 5.000 Ft → 900 Ft delivery fee
The general postage under 8 kg above 8 kg our colleague will contact you. If nobody is home during the day you can order the package to your workplace or to another address. Within 1 day you can change the delivery address via phone or e-mail anytime. (email@example.com - +36-1-261-10-88) Expected delivery time: 2-5 working days. If you are a wholesaler please write to the remark field „wholesaler”. In this case our colleagues will contact you within 24 hours.)
In case of a delivery address outside Hungary the postage depends on the weight, the value and the size of the package plus on the location of the country. The system will not automatically charge you a delivery fee. The weight-delivery address based calculation will be sent to you via e-mail within 24 hours after confirming your order. In case of order from abroad the only possible way to pay your order is the bank transfer in advance. Your order will be finalized after we recieved the amount.
In case of oversized packages, bulk orders etc. our colleagues will contact you, too. (In case of bulk orders of wholesalers please write to the remark field „wholesaler”, our colleagues will contact you within 24 hours). You can save the postage if you have an address in Hungary, in the surroundings of Budapest. Within 1 day you can change the delivery address via phone or e-mail anytime. (firstname.lastname@example.org - +36-1-261-10-88). Because of the postal delivery of the packages the expected delivery time is 3-10 days.
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