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The minimum purchase value of web shop: 3,39 Euro
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Where are the products of Dr. Chen manufactured?
The vast majority of our products are produced in our modern, ISO-and GMP qualified factory in Budapest.
What kind of ingredients contain the products of dr. Chen Patika?
The natural ingredients undergone a physical cleaning and chopping process contain the active agents, but sometimes they are prepared in form of extracts with concentrated contents.
Can any kind of side effect occur while using the products?
The consistence of the natural ingredients is not constant, the active agent content depends on the production circumstances.
We attract the attention on the known side effects, but side effects originating from personal sensibility can’t be completely foreseen. From aspects of food safety EFSA regulation helps to minimize the side effects.
What happens if I change my mind after buying a product on-line?
We handle this question flexibly and we do our best to buy back the intact product if you indicate your intention of cancelling your purchase within 8 working days. If you change your mind after 8 working days we can’t buy back the product.
I have sent my order, but I didn’t get a confirmation e-mail. What should I do?
Please, contact our PR or Order Taking department. Our colleagues will confirm your order with pleasure.
The delivered product is of poor quality. What can I do?
Please, send us your reclamation, our colleagues at quality assurance will investigate the case and they will take action of change or money pay back.
Maintainer of the website
|owner of drchenpatika.hu:||
Central Europian Assosiation of public utility for Physicians and Pharmaceuticals
|operator of drchenpatika.hu and owner of the webstore||EU TCM Center Ltd.|
|seat||1056 Budapest, Fővám tér 2-3. 2/1|
|postal address||1656 Budapest, Pf.: 180|
|represented by||Péter Wéber|
|phone number||0036 / 1 261 10 88|
|fax||0036 / 1 260 78 54|
|company registration number||01-09-697216|
|company register led by||Metropolitan Court as Registry Court|
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